Legal document
Terms of Use – EVVO
Version 2.1
Last updated: 15 October 2026
These Terms of Use (“Terms”) set out the conditions for using the EVVO app and the services connected to it.
EVVO is operated by:
59.704.010 Pedro Roberto do Carmo Oliveira
CNPJ: 59.704.010/0001-50
Brazil
Email: support@evvohealth.app
App versions. These Terms describe the new version of the EVVO app, which is being prepared and has not been published yet. Google Play still distributes the previous version of the app, whose operation is not described in these Terms. There is no iPhone version yet: references to the App Store concern a future version. The features described here only become available in the store once the new version is published.
By creating an account and using EVVO, the person declares that they have read these Terms and the Privacy Policy. Consents for health information and other optional authorizations are requested separately, in the app itself, and do not result from accepting these Terms.
1. About EVVO
EVVO is a wellbeing app that organizes training, nutrition, hydration, measurements and habits, with virtual coaches. Its features include:
- personalized workout plans, guided sessions and an exercise catalog;
- a diet generated with artificial intelligence, recipes, favorites and a shopping list;
- tracking of hydration, measurements, weight goal, BMI and streak;
- emotional trigger logging;
- virtual coaches with reminders and a weekly comment;
- free features and EVVO Premium features.
Features may be changed, improved, added or discontinued over time. Changes that reduce EVVO Premium features respect periods already paid for (section 10).
2. Minimum age
EVVO is intended exclusively for people aged 18 or over. In the new version of the app, before use, the person enters their date of birth and declares that it is true; the confirmed date cannot be changed in the app itself, but correction of an error can be requested through the contact channel (section 21). This confirmation is not yet active in the version currently distributed on Google Play. Providing false data breaches these Terms.
In the new version, if the age entered is under 18, access is blocked, and the person can still delete the account. If EVVO finds out by other means that an account belongs to a person under 18, it may restrict access and delete the account, in accordance with applicable law. How data is processed in these cases is described in the Privacy Policy.
3. Nature of the service
EVVO is a tool to support personal organization. It is not a medical, nutritional, psychological, physiotherapy or physical education service, does not make diagnoses and does not prescribe diets, exercises or treatments.
Plans, suggestions, calculations and messages are for information only and do not replace an assessment by qualified professionals.
People who have health conditions, physical limitations or injuries, take medication, are pregnant or breastfeeding, have a history of eating disorders or specific needs should seek professional guidance before changing their diet or physical activity.
Information provided. EVVO’s suggestions depend on the information the person provides, such as age, weight, height, goals, foods, restrictions and, if they authorize it, health information. The person should provide true information and keep it up to date. Incorrect or incomplete information, or the decision not to provide or not to authorize the use of health information, means the suggestions will not take that situation into account.
4. Account
The account can be created with email and password or with a Google account. The person must provide true and up-to-date information, keep access secure and not share the account. The account is personal.
5. Nutrition
Diets and food suggestions are generated from the information provided and are not a nutritionist’s prescription. Nutritional values are estimates and may vary with brand, preparation and portion. Each person should consider their allergies, intolerances, restrictions and health conditions before following any suggestion.
The app removes from the list of allowed foods those incompatible with the chosen restrictions, but does not guarantee the absence of allergens, traces or unsuitable ingredients. The allergy indication and nutrition notes are not sent to the artificial intelligence service that generates the diet. People with a food allergy or intolerance should check every food and recipe.
6. Workouts and physical activity
Suggested workouts do not replace an individual assessment by a qualified professional. Physical activity involves risks. Stop exercising and seek care if you feel pain, discomfort, dizziness, unusual shortness of breath or any other relevant symptom.
The more cautious workout, the conservative mode and the choice of body regions to spare only reduce intensity or leave some exercises out. They do not make the workout suitable for a specific injury, limitation or health condition and do not replace a professional assessment.
7. Artificial intelligence
The diet, the workout and the coach’s weekly comment are generated with artificial intelligence, through EVVO’s servers and OpenAI technology. Automatically generated content may contain errors, inaccuracies or suggestions unsuitable for an individual situation and should be assessed critically. Health information is only used in workout generation with the authorizations described in the Privacy Policy, which also explains which data is sent. Artificial intelligence does not make diagnoses and does not know each person’s full situation.
8. Emotional logs
Emotional trigger logging is for personal organization and is not psychological or psychiatric care or an emergency service. In a situation of intense distress or risk, immediately contact an emergency service or a health professional.
9. Results
EVVO does not guarantee weight loss, muscle gain, fitness or any other result. Results depend on individual factors. Goals, estimates and charts are not promises of results.
10. Free plan and EVVO Premium
The free plan includes generating one personalized diet and one personalized workout, plus the app’s other free features. EVVO Premium unlocks, among other things, unlimited diet and workout generations, smart food swaps and the full workout history with load tracking. What each plan includes is shown in the app before purchase.
The content of the plans may change, respecting periods already purchased, store rules and consumer rights.
11. Subscriptions, renewal and cancellation
EVVO Premium is purchased as a monthly or annual subscription. Currently, purchases are made through Google Play, with the store’s Google account. Price, period and conditions are shown by the store before the purchase is confirmed. Payment is processed by the store; EVVO does not receive card details. After the purchase, EVVO’s servers confirm the subscription with the store and unlock Premium on the EVVO account in which the purchase was made.
The subscription renews automatically at the end of each period unless it is cancelled before the end of the current period. Price changes follow the store’s rules and notices. Cancellation is done in the store, with the account used for the purchase, and stops future renewals; access may continue until the end of the period already paid, according to the store’s rules.
Uninstalling the app or deleting the EVVO account does not cancel the subscription.
Refunds and right of withdrawal. Refund requests can be made to the store that processed the purchase, according to its rules. This does not affect the rights guaranteed by the Brazilian Consumer Protection Code, including the right of withdrawal, where applicable, within 7 days of the purchase (CDC, art. 49). To exercise it, the person can request a refund from the store or write to support@evvohealth.app, which will explain the procedure.
The “Restore purchases” option lets you recover Premium access with the same store account used for the purchase.
Other platforms. There is no iPhone version yet. The conditions for purchasing through the App Store and for using Premium across Android and iPhone will be set out in these Terms before that version is published.
12. Account deletion
The account can be deleted at any time in the app (Profile › Delete account), on the web (conta.evvohealth.app/excluir) or by email. Deletion is permanent and erases the account data, within the limits described in the Privacy Policy. Before deleting the account, cancel any active subscription in the store.
It is also possible to erase only health information and emotional logs, without deleting the account, under Profile › Privacy and data. The Privacy Policy describes what this option and account deletion do not reach.
13. Photos and sharing
Progress photos taken in the app are not sent to EVVO’s servers. Anyone who saves or shares a photo or other content outside the app is responsible for checking what they are sharing.
14. Acceptable use
It is forbidden to use EVVO for illegal activities; access other people’s accounts or data; interfere with the operation or security of the service; exploit flaws or circumvent protections; automate access abusively; or misuse the app’s content. EVVO may take measures to protect the service when it identifies abusive or fraudulent use.
15. Intellectual property
The brand, visual identity, texts, coach characters, software and other original EVVO content are protected by law. The person receives only a personal, limited and non-exclusive authorization to use the app in accordance with these Terms.
16. Availability and third-party services
EVVO strives to keep the service available but does not guarantee uninterrupted or error-free operation. The service depends on providers such as Google/Firebase, OpenAI and the app stores, and may be unavailable due to maintenance, updates, failures or unavailability of those services.
17. Liability
EVVO is liable for the services it provides in accordance with the law, including the Brazilian Consumer Protection Code. Nothing in these Terms excludes, reduces or limits liabilities or rights that the law does not allow to be excluded, reduced or limited.
Since EVVO is an informational and personal organization tool (section 3), the person should use its content critically, follow the safety guidance in these Terms and seek a professional when their situation calls for an individual assessment. Liability is determined in accordance with the law, which takes into account, among other factors, use of the service contrary to that guidance and the exclusive fault of the consumer or of third parties (CDC, art. 14, § 3).
18. Suspension or termination
EVVO may restrict or suspend accounts involved in fraud, abuse, security breaches or use contrary to these Terms, in accordance with the law. Whenever possible, the person will be informed of the reason and may provide clarifications through the contact channel. The person may stop using the service and delete the account at any time.
19. Changes to these Terms
These Terms may be updated. The version and date are at the top of the document. Significant changes will be communicated through the app or other appropriate channels and, when necessary, new acceptance will be requested. Anyone who does not agree with the changes may stop using the service and delete the account; the changes do not affect subscription periods already paid for.
20. Governing law and jurisdiction
These Terms are governed by the laws of Brazil, without prejudice to the mandatory rights that apply to the person because of where they live. As a consumer, the person may bring proceedings in the courts of their own domicile (CDC, art. 101, I).
21. Contact
Questions about these Terms: support@evvohealth.app.